The Why, What, and How to White Glove Delivery

Reading Time: 4 minutesIntoday’s customer-centric market, providing exceptional service and ensuring customer satisfaction is crucial for any business. With the rise of e-commerce,

White Glove Delivery

The Why, What, and How to White Glove Delivery

Reading Time: 4 minutesIntoday’s customer-centric market, providing exceptional service and ensuring customer satisfaction is crucial for any business. With the rise of e-commerce,

Freight Shipping

Freight Shipping: Exploring Methods, Top Carriers, and Preparations

Reading Time: 4 minutesFreight shipping is essential in global trade because it allows for easy movement of commodities from one area to another.

Inventory Turnover Ratio

All you need to Know about Inventory Turnover Ratio

Reading Time: 3 minutesAccording to ShipBob’s Inventory Turnover Benchmark Report, the average inventory turnover rate fell by 22% from 2020 to 2021. While

FedEx Shipment Exception

FedEx Shipment Exception- What Does it Mean?

Reading Time: 4 minutesFedEx is a global courier and logistics company that specializes in providing shipping and transportation services for packages, freight, and

Top Reverse Logistics Companies

Reverse Logistics: Types, Stages, Benefits, Top Companies

Reading Time: 3 minutesIn supply chain management, logistics is pivotal in ensuring the smooth flow of products from their origin to the end

Zeo’s Shopify Integration – Connect Your Store Right Away

Reading Time: 3 minutesRetail e-commerce sales in the US are projected at $1.3 trillion in . Customers’ shopping habits have changed significantly over

Cost Per Mile

Why You Need to Know Your Cost Per Mile?

Reading Time: 4 minutesDoes your business involve delivery operations? If yes, then, cost per mile is a metric you should be highly interested

Delivery Management Software

How to Choose the Right Delivery Management Software?

Reading Time: 3 minutesAs the demand for fast and hassle-free deliveries increases, the need for Delivery Management Software does too. However, given the

Enhancing Efficiency with ETA

Enhancing Efficiency with ETA: Understanding and Optimizing Estimated Time of Arrival

Reading Time: 3 minutesTime is a crucial resource in today’s fast-paced world. Knowing when to expect the arrival of people or things is

Zeo Route Planner & Zapier Integration to Directly Import Orders

Reading Time: 3 minutesThe success of a business primarily depends on the efficiency and productivity of its operations, and integrating tools to automate

Google Maps Alternatives

Top 4 Google Maps Alternatives To Streamline Last-Mile Delivery

Reading Time: 4 minutesThe fast-paced lifestyle of the modern day makes it necessary for businesses of all sizes to provide efficient, timely, and

Add Multiple Destinations

How to add multiple destinations and customize your route using Google Maps

Reading Time: 3 minutesGoogle Maps is a web mapping service developed by Google. It allows users to view maps and satellite imagery, as

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the "Upload stops via flat file" button & a new window will open up.
  • If you don't have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don't have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the "Upload stops via flat file" button & a new window will open up.
  • Below search bar, select the "by lat long" option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on "Done adding stops".

How do I add stops using QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

Zeo Route Planner

How to Schedule Pool Routes Efficiently (Cut Drive Time 30%)

Reading Time: 5 minutesLearn how to schedule pool routes efficiently with proven strategies that reduce drive time by 30%, balance workloads, and handle emergency calls seamlessly.

Ambulances Route Optimization

How to Get Medical Courier Contracts in 2026

Reading Time: 5 minutesEvery delivery is time-sensitive. A delayed delivery package frustrates customers, but it’s still acceptable in certain cases. However, a delay

Zeo Route Planner

Auto Parts Delivery Guide: How to Ship Automotive Parts Safely and Efficiently?

Reading Time: 5 minutesThe success of every delivery business is dictated by efficiency, accuracy, and reliability. If your customers aren’t happy with your