How Driver Tracking Software Can Help Your Delivery Business in 2023

How Driver Tracking Software Can Help Your Delivery Business in 2023, Zeo Route Planner
Reading Time: 3 minutes

Efficient delivery services are crucial for thriving businesses. One of the key factors in ensuring a successful delivery operation is effective driver tracking.

Driver tracking software has become increasingly popular in the delivery industry, providing businesses real-time insights into their drivers’ locations and activities. Read on if you are keen on improving last-mile delivery and customer satisfaction.

This blog post will explore how driver tracking software, such as Zeo Route Planner, can benefit your delivery business in 2023.

What is Driver Tracking?

Driver tracking involves using technology to monitor and track the movements and activities of drivers in real-time. It gives businesses a clear overview of their drivers’ locations, routes, and performance, allowing them to make data-driven decisions and optimize their delivery operations.

What are the Two Primary Methods of Driver Tracking?

There are two primary methods of driver tracking: GPS-based tracking and mobile app-based tracking. GPS-based tracking relies on GPS technology to track the location of drivers using dedicated hardware devices. On the other hand, mobile app-based tracking utilizes the GPS capabilities of smartphones to track drivers’ locations through a dedicated mobile application.

Why is the Demand for Driver Tracking on the Rise?

The demand for driver-tracking software has been steadily increasing due to several factors. Firstly, customers have come to expect accurate and timely deliveries, and driver tracking allows businesses to provide real-time updates on delivery statuses.

Additionally, driver tracking software enhances operational efficiency by optimizing routes, improving driver availability, and minimizing delays caused by unforeseen circumstances such as traffic or roadblocks.

What are the Benefits of Driver Tracking Software?

Driver tracking software can enhance your delivery operations significantly. Some of its primary benefits are:

  1. Driver Availability: Driver tracking software enables businesses to monitor the availability of their drivers, ensuring that they can efficiently allocate resources and assign deliveries based on real-time information.
  2. Accurate ETAs: With driver tracking, businesses can provide their customers with an estimated time of arrival (ETA). Such transparency helps build trust and loyalty.
  3. Last Minute Changes: In the event of unexpected changes, such as a new order or a change in delivery address, driver tracking software allows businesses to quickly reassign deliveries, optimize routes, and communicate updated information to drivers.
  4. Customer Satisfaction: By providing real-time tracking updates to customers, businesses can enhance the overall customer experience. Customers can track their deliveries and plan accordingly, increasing satisfaction.
  5. Driver & Vehicle Security: Driver tracking software enhances driver and vehicle security by enabling businesses to monitor driver behavior, detect deviations from planned routes, and take appropriate action in emergencies.

Read more: Google Maps Route Planner App: 5 Reasons it Won’t Make Your Journey Seamless.

How to Choose the Right Tool?

When selecting a driver tracking software for your delivery business, consider the following factors:

  1. Simple & User-Friendly Interface: The software should be easy to use and navigate, ensuring drivers and administrators can quickly access the necessary information.
  2. Efficient Route Optimization: Look for software that offers advanced route optimization capabilities to help you minimize driving time and fuel costs.
  3. Real-time Updates: Ensure that the software provides real-time tracking updates, allowing you to monitor driver locations and delivery statuses as they happen.
  4. Performance Metrics: Choose a tool that provides comprehensive performance metrics, such as driver efficiency, on-time delivery rates, and mileage tracking, to help you analyze and improve your delivery operations.
  5. Excellent Customer Support: Opt for a software provider that offers reliable customer support to address any issues or concerns that may arise during the implementation and use of the tool.

Read more: The Art of Fulfilling On-Demand Deliveries.

Ensure Happy Customers with Driver Tracking!

In the dynamic landscape of the delivery industry, driver-tracking software has become an indispensable tool for businesses striving to provide efficient and reliable services.

Businesses can improve driver availability, provide accurate ETAs, adapt to last-minute changes, enhance customer satisfaction, and ensure driver and vehicle security by implementing a driver tracking solution like Zeo Route Planner.

Carefully selecting the right tool based on factors such as user-friendliness, route optimization capabilities, real-time updates, performance metrics, and customer support will further optimize the benefits you can derive from driver-tracking software.

Embrace driver tracking technology in 2023 to streamline your delivery operations and stay ahead of the competition.

Book a free demo to learn more about Zeo!

In This Article

Leave a Reply

Your email address will not be published. Required fields are marked *

Join our newsletter

Get our latest updates, expert articles, guides and much more in your inbox!

    By subscribing, you agree to receive emails from Zeo and to our privacy policy.

    Zeo Blogs

    Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

    Transform Chimney Sweeping with Zeo’s Precision Routing

    Reading Time: 4 minutes Running a chimney-sweeping business is a challenging task. If you are a chimney-sweep business owner, you need a fully customizable

    Enhance Your Electrical Services with Smart Routing Solutions

    Reading Time: 4 minutes One of the biggest challenges electrician businesses face today is satisfying their customers. For electrician companies to ensure great customer

    Streamline Your Plumbing Operations with Advanced Routing

    Reading Time: 5 minutes Today, plumbing is a critical service because of the rise in construction in both residential and commercial sectors. Plumbing opportunities

    Zeo Questionnaire


    Know More

    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.