Reduce “where are you?” calls by 80% with automated notifications.
Send real-time ETAs, live tracking links, and status updates via SMS or
email — all branded with your business identity.
Fewer inbound status calls
Average customer satisfaction
Notification delivery rate
From appointment reminders to real-time arrival alerts,
your customers always know what’s happening.
Trigger SMS or email notifications at key moments: route started, X stops away, arriving soon, completed. Customize messages, timing, and which events trigger notifications.
Give customers a branded tracking page showing your team member’s real-time location and accurate ETA. No app download required — just click the link.
Add your logo, brand colors, and custom messaging to all customer communications. The tracking page looks like your brand, not a generic third-party tool.
Pay only for what you use with transparent SMS credit pricing. Track usage, set limits per route or team member, and top up credits as needed.
Real results shared by teams who use us every day
“Our clients love knowing exactly when our cleaning crew will arrive. The branded tracking page looks like it’s part of our own system. It’s raised our perceived professionalism significantly.”
Robert Martinez
Owner, Sparkle Commercial Cleaning
“Our ‘where’s my order’ calls dropped by 85% after implementing Zeo’s customer notifications. The tracking links are beautiful and on-brand. Customers actually comment on how professional our delivery updates look.”
Emily Foster
Operations Director, Blossom Florists
Choose which events trigger customer notifications.
Notify when the day’s route begins
Alert when N stops remain before arrival
15/30 minute advance warning
Instant notification on arrival
Confirmation with any notes or photos
Proactive communication of changes
See how automated updates transform customer satisfaction.
From delivery confirmation to service appointment reminders.
Customers receive SMS updates when their flower delivery is 15 minutes away. The tracking link shows exactly where the driver is, so recipients can be ready. Gift senders can share the tracking link with recipients.
Homeowners get notified when their HVAC technician is en route, with a live tracking link. No more “4-hour service windows” — customers see actual arrival times and can plan their day.
A grocery delivery service sends “arriving in 10 minutes” alerts so customers can prepare for refrigerated items. Completion notifications include a photo of where groceries were left.
Tenants receive appointment confirmations and real-time updates when maintenance is scheduled. “Technician completed work at 2:15 PM” notifications keep everyone aligned.
Automated updates that keep everyone informed and reduce your support burden.
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