Send SMS notifications at every milestone—when routes start, team members approach,
and services complete. Reduce “where are you?” calls by 80%.
Fewer “where are you?” calls
Automatic notification triggers
Customer satisfaction rate
Automatically notify customers and clients
at key moments throughout their service journey.
Alert customers when their driver or technician begins the route and is on the way
Your technician has started their route and will arrive between 10:00-10:30 AM
Send updates when your team member is a configurable number of stops away or minutes out
Your delivery driver is 2 stops away – estimated arrival in 15 minutes
Confirm completion with optional proof of service details attached to the message
Service completed! Your pool has been cleaned. View service notes here.
Automatically recalculate and send updated arrival times when routes change or delays occur
Update: Your new estimated arrival time is 11:15 AM (delayed due to traffic)
Notify customers when a stop couldn’t be completed with the reason and next steps
We couldn’t complete your delivery – no one was available. We’ll retry tomorrow.
Reach customers instantly with SMS notifications that have a 98% open rate.
Instant text messages with 98% open rate. Perfect for time-sensitive updates and tracking links.
Manage notification preferences and honor opt-outs automatically.
Simple, transparent SMS pricing with easy credit management.
Buy SMS credits directly in the app. Multiple package sizes available with volume discounts for high-volume users.
Real-time dashboard showing credits used, remaining balance, and usage trends. Know exactly where your credits go.
Get notified when credits run low so you never miss sending important customer updates. Set a custom threshold.
All plans include free SMS credits each month. started without an upfront investment…
Set up once, deliver great customer experiences automatically
Choose when customers receive notifications across your service journey
Create personalized SMS using dynamic variables like agent name, ETA, and tracking links
Import stops with phone numbers and email addresses
Notifications are sent automatically as your team works through routes
See the difference automated notifications make
Automated updates work for any industry with scheduled visits
A florist delivering 50 arrangements daily sends approaching notifications so recipients know to be available. “We’re 10 minutes away with your flowers!” messages ensure someone is there to receive fresh bouquets, reducing failed delivery attempts by 60%.
An HVAC company notifies homeowners when their technician starts the route and again when they’re the next stop. Customers can plan their day around accurate ETAs, leading to 95% first-visit success and fewer rescheduled appointments.
Automated notifications keep customers informed
so you can focus on delivering great service
Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.
Real delivery optimization success stories with verified KPIs by fleet size and industry, plus an ROI calculator to estimate your own savings.
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