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White Glove Delivery

The Why, What, and How to White Glove Delivery

Reading Time: 4 minutesIntoday’s customer-centric market, providing exceptional service and ensuring customer satisfaction is crucial for any business. With the rise of e-commerce,

Freight Shipping

Freight Shipping: Exploring Methods, Top Carriers, and Preparations

Reading Time: 4 minutesFreight shipping is essential in global trade because it allows for easy movement of commodities from one area to another.

FedEx Shipment Exception

FedEx Shipment Exception- What Does it Mean?

Reading Time: 4 minutesFedEx is a global courier and logistics company that specializes in providing shipping and transportation services for packages, freight, and

Top Reverse Logistics Companies

Reverse Logistics: Types, Stages, Benefits, Top Companies

Reading Time: 3 minutesIn supply chain management, logistics is pivotal in ensuring the smooth flow of products from their origin to the end

Cost Per Mile

Why You Need to Know Your Cost Per Mile?

Reading Time: 4 minutesDoes your business involve delivery operations? If yes, then, cost per mile is a metric you should be highly interested

Delivery Management Software

How to Choose the Right Delivery Management Software?

Reading Time: 3 minutesAs the demand for fast and hassle-free deliveries increases, the need for Delivery Management Software does too. However, given the

Google Maps Alternatives

Top 4 Google Maps Alternatives To Streamline Last-Mile Delivery

Reading Time: 4 minutesThe fast-paced lifestyle of the modern day makes it necessary for businesses of all sizes to provide efficient, timely, and

Supply Chain Agile

Agile Logistics: 5 Ways to Make Your Supply Chain Agile

Reading Time: 3 minutesWith supply chains getting more complex and an increasing number of variables that can impact your business, the question arises

Distribution Centers

All You Need to Know About Distribution Centers

Reading Time: 6 minutesReading Time: 4 minutes TL;DR: Zeo Route Planner is a leading distribution center management solution because it provides AI-powered route

Field Service Executives

How Route Optimization Helps Field Service Executives

Reading Time: 3 minutesWhen you are in a services business, it is difficult to differentiate from the competitors. You may think of competing

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the "Upload stops via flat file" button & a new window will open up.
  • If you don't have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don't have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the "Upload stops via flat file" button & a new window will open up.
  • Below search bar, select the "by lat long" option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on "Done adding stops".

How do I add stops using QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

How to Optimize Mobile Nursing Routes in 2026

Reading Time: 6 minutesLearn how to optimize mobile nursing routes to reduce travel time by 30%, prevent burnout, and maintain HIPAA compliance with proven strategies.

How to Optimize Fire Safety Inspection Routes in 2026

Reading Time: 9 minutesLearn proven strategies to optimize fire safety inspection routes, reduce travel time, and increase daily inspection capacity by 40% for your fire department.

How to Optimize Solar Maintenance Routes: Complete Guide 2026

Reading Time: 6 minutesLearn how to optimize solar maintenance routes to reduce travel time by 30% and maximize daily site visits. Complete guide for solar O&M operations.