Pickup Linked Deliveries

Reading Time: 2 minutes This new feature is exclusive to Zeo Route Planner! Before this feature Zeo allowed you to set any stop as

Pickup Linked Deliveries

Reading Time: 2 minutes This new feature is exclusive to Zeo Route Planner! Before this feature Zeo allowed you to set any stop as

Benefits of using Zeo Route Planner for your delivery business

Reading Time: 8 minutes Delivering packages quickly and safely to the customers Delivering packages quickly and safely to the customers’ hands is one of

5 ways in which you can improve last-mile delivery

Reading Time: 8 minutes Last-mile delivery is a crucial step of the supply chain Last-mile delivery is a crucial step of the supply chain,

How can you improve your last-mile delivery business

Reading Time: 5 minutes Handling the last mile delivery operations is one of the most hectic jobs in the market today Handling the last

How to deliver packages efficiently using Zeo Route Planner

Reading Time: 8 minutes Delivering the packages efficiently and safely Delivering the packages efficiently and safely to the customers is one of the most

managing-routes-using-route-optimizer

How to manage routes automatically using a route organizer software

Reading Time: 7 minutes Route planning is the most critical pillar in the field of last-mile delivery Route planning is the most critical pillar

The-Importance-of-Training-Delivery-Drivers

How can the delivery driver training help your drivers to be a successful delivery driver

Reading Time: 8 minutes Drivers play a very vital role in the last-mile delivery process Drivers play a very vital role in the last-mile

Shopify vs. Zeo Route Planner

Shopify vs. Zeo Route Planner: Which is better in 2024

Reading Time: 7 minutes Due to this COVID-19 pandemic, we have seen many changes in all the industry sectors. All of them have suffered

reducing delivery costs using zeo route planner

How can delivery companies reduce delivery costs: Top 3 ways to do that in 2024

Reading Time: 5 minutes Last-mile delivery consists of many factors, and proper management of these constraints is required to sustain your business. The COVID-19

Google Maps vs Route optimization software

Difference between Google Maps and route optimization software

Reading Time: 7 minutes What is the difference between Google Maps and route optimization software? Which one is best for your delivery business. When

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

The Benefits of Automated Order Tracking for Retail Businesses

Reading Time: 5 minutes Have you ever wondered why customers abandon businesses after just one bad delivery experience? In today’s retail business landscape, it’s

Top Route Optimization Software for Small Businesses in 2025

Reading Time: 5 minutes What if every unnecessary mile you drive is costing you more than just fuel? For businesses like plumbing, painting, pest

Understanding Proof of Delivery & How Zeo Can Help You Prevent Delivery Disputes

Reading Time: 4 minutes Ever found yourself in a tricky situation where a customer claims they never received a package, even though your system

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How to Create Route?

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don’t have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on “Done adding stops”.

How do I add a using a QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.