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Why Transparency Matters: The Impact of Real-Time Delivery Tracking on Customer Trust

Reading Time: 3 minutesTransparency is no longer just a bonus in customer service; it’s an expectation, especially in delivery operations fulfillment. Today’s customers

Boost Operational Efficiency with Effective Live Delivery Route Tracking

Reading Time: 5 minutesHow much control do you really have over your deliveries once they’re on the road? In the last mile of

Maximizing Efficiency with Zeo Route Planner for Commercial Food Equipment Services

Reading Time: 4 minutesRestaurants, cafeterias, and food service establishments depend on their equipment to serve meals efficiently. Imagine the chaos if an oven

The Benefits of Automated Fleet Scheduling in Plantation Operations

Reading Time: 4 minutesWith automated fleet scheduling, you can address each of these challenges head-on, allowing your plantation operations to grow efficiently and

Enhancing Florist Business with Smart Floral Delivery Route Software

Reading Time: 3 minutesPeople today expect timely and perfect flower delivery without considering the journey of the bouquet to their doorstep. Are you

Helps Small Businesses

How Zeo Route Planner Helps Small Businesses Cut Fuel Costs and Boost Profits

Reading Time: 3 minutesThe ultimate goal of every business, irrespective of the size or industry, is to grow their profits. True, but we

Smarter Navigation

A Guide to Smarter Navigation: Getting There Faster and More Effectively with Zeo Route Planner

Reading Time: 4 minutesInefficient navigation isn’t just an inconvenience, it’s a serious productivity killer. Whether you’re managing deliveries, service appointments, or personal routes,

Ambulances Route Optimization

How Zeo Route Planner Improves Efficiency of Emergency Medical Services?

Reading Time: 5 minutesMedical emergencies can’t be neglected as they can prove to be the difference in a matter of life and death.

What is NEMT? Top NEMT Dispatch Software Solutions to Watch in 2025

Reading Time: 4 minutesNon-Emergency Medical Transportation (NEMT) is a boon for patients dealing with mobility challenges. NEMT is no longer just about moving

How AI-powered Route Optimization Tools Will Reduce Last-Mile Delivery Costs in 2025

Reading Time: 4 minutesLast-mile delivery costs form the major expense in the delivery business, making up 53% of the total delivery costs. That’s

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

Where to Find the Tracking Number on the USPS Receipt?

Reading Time: 3 minutesEver sent a package and then immediately wondered, “How do I check if it’s actually on its way?” You’re not

Truck Dispatcher

How to Become a Dispatcher for Trucks?

Reading Time: 3 minutesThe delivery ecosystem is complex. A slight miscommunication or a minor delay can disrupt your supply chain and bleed into

What Is Sales Route Planning? How to Improve Sales Route Planning?

Reading Time: 4 minutesManaging a sales team is no small feat. Crucial meetings, impatient clients, and the risk of losing business are always

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How to Create Route?

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don’t have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on “Done adding stops”.

How do I add stops using QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.