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Reading Time: 3 minutes

Leverage automated updates to
boost operational efficiency

Automate your order tracking in real time and send instant delivery confirmations.

Automated Delivery Updates, Zeo Route Planner

How can you elevate customer satisfaction
and build lasting trust?

Implement automated delivery updates to keep your customers informed
and engaged, ensuring a smooth and trustworthy experience.

  • Automated updates provide current delivery location and status information.
  • Customers receive automated alerts and notifications at every delivery stage.
  • Automated systems facilitate prompt updates from fleet drivers.
  • F4 Image01, Zeo Route Planner

    Share ETA updates with all customers

    Give customers accurate arrival time estimates (ETAs) to set expectations effectively. Increase customer satisfaction by providing delivery visibility.

  • Provide location of the drivers

    Share driver’s live location with real-time tracking. Enables drivers to directly share trip details with customers.

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  • F4 Image03, Zeo Route Planner

    Send branded custom messages

    Deliver automated branded messages to customers, with the option to add your brand color and logo. Keep customers informed and build trust.

  • Notify all customers instantly with a single click

    Inform customers promptly as the driver begins the route, as the delivery nears, and upon delivery completion. Promotes greater trust in the service.

    F4 Image04, Zeo Route Planner
  • F4 Image05, Zeo Route Planner

    Automate driver activity notifications

    Automatically inform customers when the driver begins and completes the delivery. Ensure that customers are available to accept the package.

  • Notify your customers in advance

    Automatically notify your customers a day in advance about their parcels or delivery. Customers can schedule their day accordingly.

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Use Zeo for automated
delivery updates

Group 1707478363, Zeo Route Planner

Maximize output using Zeo’s fleet features.

Catering to fleet managers with end-to-end management solutions

  • Route optimization

    Zeo Route Planner assists fleet owners in creating and optimizing routes for their drivers, enhancing efficiency and reducing operational costs.

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  • Driver management

    Zeo Route Planner streamlines driver schedules, optimizes routes, and monitors performance for efficient last-mile delivery.

    View More

  • Automated delivery updates

    Automated delivery updates keep customers informed in real-time, enhancing transparency with notifications at each delivery.

    View More

  • Collect proof of delivery

    Collecting proof of delivery involves capturing a signature, photo, or digital confirmation to ensure accountability and verification.

    View More

  • Route Analytics

    Route analytics optimizes efficiency and reduces costs by analyzing delivery routes, traffic, and driver performance.

    View More

  • Integrations

    Integrations connect software systems for seamless data exchange and streamlined workflows, enhancing efficiency.

    View More

  • Mobile app for Drivers

    Zeo Mobile app for drivers provides navigation, route optimization, delivery updates, and communication tools to boost performance.

    View More

  • Live route tracking

    Live route tracking enables real-time monitoring of delivery progress, enhancing transparency and efficiency.

    View More

#1 Rated for Productivity, Time & Costs in Route Planning Software

2 Star, Zeo Route Planner
RoutePlanning BestResults Small Business Total 1, Zeo Route Planner LastMileDelivery HighPerformer AsiaPacific HighPerformer 1, Zeo Route Planner RoutePlanning Leader EMEA Leader 1, Zeo Route Planner LastMileDelivery HighPerformer EMEA HighPerformer 1, Zeo Route Planner LastMileDelivery HighPerformer HighPerformer 1, Zeo Route Planner LastMileDelivery Leader Small Business Leader 1, Zeo Route Planner RoutePlanning MomentumLeader Leader 1, Zeo Route Planner RoutePlanning BestUsability Total 1, Zeo Route Planner RoutePlanning BestUsability Small Business Total 1, Zeo Route Planner RoutePlanning MostImplementable Total 1, Zeo Route Planner RoutePlanning BestRelationship Total 1, Zeo Route Planner RoutePlanning BestRelationship Small Business Total 1, Zeo Route Planner RoutePlanning BestResults Total 1, Zeo Route Planner Capterra, Zeo Route Planner Getapp 1, Zeo Route Planner SoftwareAdvice, Zeo Route Planner
Devider, Zeo Route Planner
Ratig 1, Zeo Route Planner Raiting 2, Zeo Route Planner

Trusted by 10,000+ Businesses for optimized routes

Used by over 1.5 mn drivers across 150 countries to finish their work faster!

Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner
Automated Delivery Updates, Zeo Route Planner

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

The Future of Electric Vehicles in Telecom Fleets, Zeo Route Planner

The Future of Electric Vehicles in Telecom Fleets

Reading Time: 3 minutes The future of electric vehicles (EVs) in telecom fleets is promising because of their ability to decrease costs, reduce emissions,

Elevating Courier Services with Next-Gen Route Optimization Tools

Reading Time: 4 minutes The courier service industry is crucial for modern logistics, enabling efficient delivery of goods and services. Effective routes save time

Navigating Distribution Challenges with Optimized Routing Software, Zeo Route Planner

Navigating Distribution Challenges with Optimized Routing Software

Reading Time: 3 minutes Navigating Distribution Challenges with Optimized Routing Software Route optimization is a crucial tool in the complex world of distribution, enhancing

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How to Create Route?

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don’t have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on “Done adding stops”.

How do I add stops using QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.