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Know Where Your Team Is,
In Real Time

Track every route from first stop to last — whether your team is delivering packages or completing service calls.
Live ETAs, instant status updates, and complete visibility from your dashboard.

Live Tracking, Zeo Route Planner
  • 30s

    Real-time location updates 

  • 95%

    ETA accuracy rate

  • 80%

    Fewer “where are you?” calls

Complete Visibility for Every Route

From live location tracking to digital proof of service, know exactly what’s happening in the field.

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    Live Route Tracking

    See every team member’s location on a real-time map. Track route progress, view completed and remaining stops, and get accurate ETAs updated every 30 seconds.

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    Proof of Service

    Capture electronic signatures, photos, and notes at every stop. Document COD payments, scan barcodes, and record custom failure reasons when service can’t be completed.

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    Driver & Technician Management

    Manage your team from one dashboard. Set skills, assign vehicles, track performance, and communicate via in-app chat. Works for drivers, technicians, or any field team.

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    Driver & Technician App

    Your team gets an intuitive mobile app with turn-by-turn navigation, one-tap status updates, and easy proof of service capture. Works offline in low-connectivity areas.

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    Customer Tracking Portal

    Share live tracking links with customers so they can see their delivery or service arrival in real-time. Branded tracking pages with live map, ETA, and stops remaining.

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Trusted by Delivery Teams
and Service Businesses.

Real results shared by teams who use us every day

“Proof of service has saved us from several false damage claims. When a client said our technician never showed up, we had GPS data, timestamped photos, and their digital signature. Case closed.”

Live Tracking, Zeo Route Planner Sarah Thompson
Owner, Thompson HVAC Services

“The live tracking has completely changed how we handle customer calls. Instead of ‘let me check and call you back,’ we now say ‘your driver is 3 stops away, about 15 minutes.’ Customers love the transparency.”

Live Tracking, Zeo Route Planner David Kim
Dispatch Manager, Metro Medical Supplies

Notification Triggers You Can Configure

Choose which events trigger customer notifications.

You Can Configure

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Route Started

Notify when the day’s route begins

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X Stops Away

Alert when N stops remain before arrival

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Arriving Soon

15/30 minute advance warning

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Arrived at Location

Instant notification on arrival

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Service Completed

Confirmation with any notes or photos

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Delay or Reschedule

Proactive communication of changes

Customer Experience 
 Without vs. With Zeo

See how automated updates transform customer satisfaction.

No, Zeo Route Planner
Without Zeo

  • Constant calls asking “where are you?”
  • No idea which stops are completed
  • Paper signatures that get lost
  • Customer complaints about missed windows
  • No proof when disputes arise
  • Manual entry of service data at end of day

Yes, Zeo Route Planner
With Zeo

  • Real-time location visible on dashboard
  • Live status updates: arrived, completed, skipped
  • Digital signatures stored automatically
  • Proactive customer notifications
  • Photos and notes as irrefutable evidence
  • Data synced instantly to your dashboard

How Businesses Use Integrations

Real workflows connecting Zeo to business systems.

DELIVERY

E-commerce Order Fulfillment

A boutique retailer connects Shopify to Zeo. New orders automatically create stops for tomorrow’s delivery route. When delivered, fulfillment status updates in Shopify.

FIELD SERVICE

CRM-Driven Service Visits

A B2B equipment company syncs HubSpot contacts with Zeo. When a deal moves to “installation scheduled,” a service visit is automatically added to the technician’s route.

DELIVERY

Custom Pharmacy Integration

A pharmacy chain uses the Zeo API to connect their prescription management system. When prescriptions are ready, routes are automatically created based on patient addresses.

FIELD SERVICE

Zapier Automation Workflow

A cleaning company uses Zapier to connect Zeo with their booking form. New bookings automatically become stops. When service is complete, a Zap sends a follow-up email.

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See Your Team in Real Time

Start tracking routes and capturing proof of service today.

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Zeo Questionnaire

Frequently
Asked
Questions

Know More

Live Tracking

How often does location update?

Zeo updates driver/technician locations every 30 seconds when they're actively on a route. This provides near-real-time visibility while being battery-efficient. Location tracking automatically pauses when routes are completed.

What counts as "proof of service"?

Proof of service can include electronic signatures, photos (multiple photos per stop), service notes, barcode/QR code scans, and COD payment documentation. You can configure which proof elements are required vs. optional for each stop type.

Does tracking work offline?

Yes. The mobile app caches route data and continues to work in areas with poor connectivity. Location data, photos, and signatures are stored locally and synced automatically when connectivity is restored.

Can I see historical route data?

Absolutely. All route history, location data, and proof of service records are stored and searchable. You can replay any historical route, view all stops with their timestamps and documentation, and export data for reporting.

How does in-app chat work?

Dispatchers can send messages directly to drivers/technicians through the Zeo app. Messages appear as notifications and are logged for reference. This keeps communication in one place instead of scattered across phone calls and texts.

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

2026 01 06 How To Optimize Inspector Routes Featured, Zeo Route Planner

How to Optimize Inspector Routes for Maximum Daily Coverage

Reading Time: 7 minutesLearn how to optimize inspector routes with geographic planning, tech integration, and dynamic scheduling to boost productivity and cut costs.

Why Do Dedicated Truck Routes Matter?, Zeo Route Planner

Why Do Dedicated Truck Routes Matter?

Reading Time: 5 minutesCities and towns are filled with cars, bikes, and buses for public and personal travel. What about the commercial vehicles?

2026 01 06 How To Optimize Pool Cleaning Routes Featured, Zeo Route Planner

How to Optimize Pool Cleaning Routes in 2026

Reading Time: 6 minutesLearn how to optimize pool cleaning routes to save 20-30% drive time. Step-by-step guide for pool service companies to reduce costs and improve efficiency.