...
Reading Time: 5 minutes

Know Where Your Team Is,
In Real Time

Track every route from first stop to last — whether your team is delivering packages or completing service calls.
Live ETAs, instant status updates, and complete visibility from your dashboard.

Live Tracking, Zeo Route Planner
  • 30s

    Real-time location updates 

  • 95%

    ETA accuracy rate

  • 80%

    Fewer “where are you?” calls

Complete Visibility for Every Route

From live location tracking to digital proof of service, know exactly what’s happening in the field.

  • Frame 3199, Zeo Route Planner

    Live Tracking

    See every team member’s location on a real-time map. Track route progress, view completed and remaining stops, and get accurate ETAs updated every 30 seconds.

    Learn More

  • UNIQUE TO ZEO
    Frame 1707478314 12, Zeo Route Planner

    Proof of Service

    Capture electronic signatures, photos, and notes at every stop. Document COD payments, scan barcodes, and record custom failure reasons when service can’t be completed.

    Learn More

  • Frame 1707478314 1 2, Zeo Route Planner

    Driver & Technician Management

    Manage your team from one dashboard. Set skills, assign vehicles, track performance, and communicate via in-app chat. Works for drivers, technicians, or any field team.

    Learn More

  • Frame 1707478314 2 1, Zeo Route Planner

    Driver & Technician App

    Your team gets an intuitive mobile app with turn-by-turn navigation, one-tap status updates, and easy proof of service capture. Works offline in low-connectivity areas.

    Learn More

  • Frame 1707478314, Zeo Route Planner

    Customer Tracking Portal

    Share live tracking links with customers so they can see their delivery or service arrival in real-time. Branded tracking pages with live map, ETA, and stops remaining.

    Learn More

Trusted by Delivery Teams
and Service Businesses.

Real results shared by teams who use us every day

Live Tracking, Zeo Route Planner

“Proof of service has saved us from several false damage claims. When a client said our technician never showed up, we had GPS data, timestamped photos, and their digital signature. Case closed.”

Live Tracking, Zeo Route Planner Sarah Thompson
Owner, Thompson HVAC Services

Live Tracking, Zeo Route Planner

“The live tracking has completely changed how we handle customer calls. Instead of ‘let me check and call you back,’ we now say ‘your driver is 3 stops away, about 15 minutes.’ Customers love the transparency.”

Live Tracking, Zeo Route Planner David Kim
Dispatch Manager, Metro Medical Supplies

Additional Capabilities

More features to give you complete visibility and control.

Stop Status Management

Track detailed status for every stop with mandatory documentation for skipped or failed visits.

Icon 4, Zeo Route Planner
Multi-Status Options

Completed, Skipped, Failed, Partial — track exactly what happened at each stop.

Chat 1 1, Zeo Route Planner
Mandatory Failure Reasons

Require drivers to select or enter why a stop couldn’t be completed. Build your own reason library.

G543 2, Zeo Route Planner
Re-Optimize on Skip

When a stop is skipped, automatically re-optimize the remaining route.

Group 1, Zeo Route Planner
Visit Time Tracking

Automatic tracking of arrival and departure times at each stop.

Location 3 1, Zeo Route Planner
Location Verification

GPS-verified arrival ensures your team was actually at the service location.

Vehicle Management

Manage your fleet of vehicles and ensure the right vehicle is assigned to each route.

Supply Chain 1, Zeo Route Planner
Vehicle-Driver Assignment

Link drivers to their assigned vehicles for accurate capacity planning.

Logistics 1, Zeo Route Planner
Capacity Settings

Set weight, volume, and item limits for each vehicle to prevent overloading.

Icon 1, Zeo Route Planner
Vehicle Type Routing

Route based on vehicle type — some stops may require specific vehicle capabilities.

Calculator 1, Zeo Route Planner
Cost Parameters

Set per-mile and per-hour costs for accurate route cost calculations.

In-App Communication

Keep your team connected without juggling phone calls and text messages.

Consultation 1, Zeo Route Planner
Chat Messaging

Send messages directly to drivers/technicians through the Zeo app

Group 2, Zeo Route Planner
Push Notifications

Important updates appear as notifications on your team’s devices.

Icon 2, Zeo Route Planner
Message History

All communications are logged and searchable for reference.

Visibility Without vs. With Zeo

See how real-time tracking transforms your operations.

No, Zeo Route Planner
Without Zeo

  • Constant calls asking “where are you?”
  • No idea which stops are completed
  • Paper signatures that get lost
  • Customer complaints about missed windows
  • No proof when disputes arise
  • Manual entry of service data at end of day

Yes, Zeo Route Planner
With Zeo

  • Real-time location visible on dashboard
  • Live status updates: arrived, completed, skipped
  • Digital signatures stored automatically
  • Proactive customer notifications
  • Photos and notes as irrefutable evidence
  • Data synced instantly to your dashboard

How Businesses Use Live Tracking

Real-time visibility helps both delivery companies and field service providers.

DELIVERY

Pharmacy Prescription Tracking

A pharmacy tracks drivers delivering prescriptions to ensure temperature-sensitive medications arrive on time. When a customer calls, staff can provide exact ETAs instantly. Proof of delivery photos protect against disputes.

FIELD SERVICE

Property Management Response

A property management company monitors technicians responding to maintenance requests across 50 buildings. Live tracking helps dispatch the nearest available technician for emergency calls, reducing response times by 45%.

DELIVERY

Catering Event Delivery

A catering company coordinates 15 simultaneous event deliveries. Proof of service photos confirm proper setup at each venue. When a client claims late delivery, timestamped GPS data provides clarity.

FIELD SERVICE

Pest Control Documentation

A pest control company uses proof of service to document treatment at each property. Before/after photos, service notes, and customer signatures create a complete service record for compliance.

Group 1707478361, Zeo Route Planner

See Your Team in Real Time

Start tracking routes and capturing proof of service today.

Group 1707478363, Zeo Route Planner

Zeo Questionnaire

Frequently
Asked
Questions

Know More

Live Tracking

How often does location update?

Zeo updates driver/technician locations every 30 seconds when they're actively on a route. This provides near-real-time visibility while being battery-efficient. Location tracking automatically pauses when routes are completed.

What counts as "proof of service"?

Proof of service can include electronic signatures, photos (multiple photos per stop), service notes, barcode/QR code scans, and COD payment documentation. You can configure which proof elements are required vs. optional for each stop type.

Does tracking work offline?

Yes. The mobile app caches route data and continues to work in areas with poor connectivity. Location data, photos, and signatures are stored locally and synced automatically when connectivity is restored.

Can I see historical route data?

Absolutely. All route history, location data, and proof of service records are stored and searchable. You can replay any historical route, view all stops with their timestamps and documentation, and export data for reporting.

How does in-app chat work?

Dispatchers can send messages directly to drivers/technicians through the Zeo app. Messages appear as notifications and are logged for reference. This keeps communication in one place instead of scattered across phone calls and texts.

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

2026 01 23 How To Manage Multiple Pool Service Routes Featured, Zeo Route Planner

How to Manage Multiple Pool Service Routes Efficiently

Reading Time: 8 minutesLearn proven strategies to manage multiple pool service routes, reduce drive time by 30%, eliminate missed cleanings, and scale profitably to new areas.

How to Become a DoorDash Driver?, Zeo Route Planner

How to Become a DoorDash Driver?

Reading Time: 4 minutesWhen it comes to work, we all expect flexibility and freedom. The exploding gig economy is a true testament to

2026 01 14 Home Inspection Scheduling Software Featured, Zeo Route Planner

Home Inspection Scheduling Software: Scale Your Business 2026

Reading Time: 5 minutesDiscover how home inspection scheduling software can increase daily capacity by 30% while reducing travel time and costs for multi-inspector teams.