What features does delivery software offer for managing deliveries

What features does delivery software offer for managing deliveries, Zeo Route Planner
Reading Time: 5 minutes

If you’re making hundreds of deliveries every day using more than one delivery driver, you’ll need the help of technology to keep your operation smooth and efficient. For many businesses that handle last-mile delivery, this takes the form of full-fledged delivery software.

Of course, “delivery software” is a broad term. And the delivery process includes every little step of moving a package from A to B securely.

So, in this post, we’re going to explore what delivery software actually does, highlighting the key features that we’ve built into our own product, Zeo Route Planner, and how delivery teams use it to run a more efficient operation. 

Key features Zeo Route Planner offers

We developed the Zeo Route Planner based on feedback from couriers and delivery companies. 

This means our platform has been developed with the needs of dispatchers and delivery drivers at its core.

Many other vendors either:

  • build a single app for a specific use case, which is used in isolation or within an expensive suite of tools, or
  • build one solution for a variety of field services, meaning features are diluted or generic.

Here are some of the features which is offered by the Zeo Route Planner

Route optimization and planning

Manual route planning is a huge time-drain for managers who are scheduling delivery routes, especially when you have multiple drivers working at the same time. And using platforms like Google Maps doesn’t cut it when you’ve got hundreds of stops to schedule each day. 

What features does delivery software offer for managing deliveries, Zeo Route Planner
Route planning and optimization with Zeo Route Planner

With Zeo Route Planner, you upload your list of addresses (in spreadsheet format/image capture/QR code) into our app. Our route optimizer algorithm will automatically calculate the fastest route for each driver.

Within 1 minute, you’ll have fully-optimized driving directions, which can then be followed up by using your favorite navigation service. 

By entering your list of addresses for multiple drivers, you’re making sure your company’s routing is planned efficiently in its entirety.

Route customizations

If you’re working with manual planning or route printouts, it’s a huge challenge to adapt when something unexpected happens. But with our app, you can customize routes as they’re in progress. You can add new stops using the web app, and the driver can do the same manually on their iOS or Android app. This gives you control and flexibility throughout the day.

What features does delivery software offer for managing deliveries, Zeo Route Planner
Route customization with Zeo Route Planner

And route customization is also important before drivers kick off their route. We offer:

  • Priority stops: Allowing you to prioritize certain stops that need to be completed early in the day, which is then taken into account for your optimized routes.
  • Time constraints: Allowing you to finish a delivery run by a particular time of day or within a specific allocated time window. For example, one business uses this feature to complete B2B stops in the morning before running B2C deliveries in the afternoon.

Download and try the Zeo Route Planner for free, and experience first-hand how it makes life easier while managing multiple drivers across various delivery routes. 

Choice of navigation service

Some delivery software vendors force you to use their own mapping tool or limit their integrations to certain navigation systems. But with Zeo Route Planner, you can use the navigation service according to your own preference without adding any extra hassle or cost.

What features does delivery software offer for managing deliveries, Zeo Route Planner
Navigation service offered by Zeo Route Planner

Our platform works with Google Maps, Waze Maps, Yandex Maps, Here We Go, TomTom Go, Sygic Maps, and Apple Maps on the iOS platform.

Drivers toggle between the delivery app and their chosen GPS app, with the two working together seamlessly as their route progresses. This allows you to benefit from best-in-class navigation and doesn’t force drivers to learn a new software solution.

Route Monitoring

Being able to monitor drivers along their routes is critical for any dispatcher or team manager. And with drivers now using their smartphones for navigation and delivery management tasks, this can now be done without buying expensive hardware to track vehicles’ location. 

What features does delivery software offer for managing deliveries, Zeo Route Planner
Real time route monitoring with Zeo Route Planner

With the Zeo Route Planner app, you can do real-time tracking and know each driver’s location in the context of their optimized route. This means you know where they’ve just stopped and where they’re going next. 

In contrast, many other vehicle trackers show you the driver as a dot on the map, but you don’t actually know whether the driver is on schedule or running late. 

Providing recipient notifications

You might need delivery tracking to inform customers of where their package is and when their driver is likely to arrive. But to increase efficiency even further, you should aim to give recipients this information upfront, so they don’t have to call your customer service.

What features does delivery software offer for managing deliveries, Zeo Route Planner
Providing notifications to recipients with Zeo Route Planner

When you use Zeo Route Planner as your delivery solution, you can automatically notify recipients when a vehicle leaves your depot to give them a rough ETA and update them closer to the time with an accurate time window for delivery. This increases customer satisfaction and means that you’re able to complete more deliveries because recipients are home at the right time.

Automated recipient notifications also provide delivery confirmation updates and proof of delivery, and they can be sent via SMS, email, or both. 

Proof of delivery

Acquiring proof of delivery means you’re protected against complaints and disputes, and it also means your drivers can complete more deliveries. This is because they can leave packages with neighbors or put them in a safe place ready for the recipient to collect when they’re back home. And really, no delivery management solution is complete without POD capabilities.

What features does delivery software offer for managing deliveries, Zeo Route Planner
Electronic proof of delivery with Zeo Route Planner

Zeo Route Planner’s POD turns your driver’s smartphone into an e-signature device, allowing the recipient to sign on the touch-screen with the tip of their finger.

Also, your driver can capture photographic proof of delivery. This information is automatically uploaded into the cloud for your back office records and can also be sent to the recipient as delivery confirmation. 

Final thoughts

To sum up, we would only say that using delivery software can provide you with all the features that can make the delivery process hassle-free and increase your profits. With the help of the Zeo Route Planner app, you can absolutely boost your delivery business and generate much revenue.

In our view, there are three main outcomes that delivery software should help create:

  • Happy customers
  • Happy drivers
  • Efficient operations

Full-fledged delivery software should ease friction in every area of dispatching and driving, allowing you to focus on making more successful deliveries faster without adding stress or complexity. This, in turn, allows you to scale your delivery business and serve customers better.

Try it now

Our motive is to make life easier and comfortable for small and medium businesses. So now you are only one step away to import your excel and start away.

Download the Zeo Route Planner from Play Store


Download the Zeo Route Planner from App Store


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    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.