How To Choose the Right Route Planner For Delivery Process

How To Choose the Right Route Planner For Delivery Process, Zeo Route Planner
Reading Time: 4 minutes

We often see that every route planner app provider claims that they provide the best route planner app for small and medium businesses. Some claim that they provide the best free route planner for delivery drivers, while others claim that they provide the best multi-stop route planner app for delivery drivers.

Making such claims makes your job more difficult. So, how do you know which app is right for your business?

Before selecting any route planner for your business, you must ask few questions to yourself:

  • What is your company, and what kind of features you need?
  • Who are the customers of your route planner providers?
  • What are the monthly charges by the route planner app?
  • Do the charges grow as your business grows?
  • How good is the customer service of the route planner provider?

Getting the answers to the above questions will definitely bring a clear picture of your needs, but there are still many factors that you need to have a look at before getting the best routing app for your business.

We have formulated some points to understand what you should look into a route planner app. These points will definitely help you to choose the best multi-stop route planner app for your delivery drivers.

Route Optimization and Real-Time Tracking

The route planner can be said to be the best if it offers dynamic route optimization. With the help of dynamic route optimization, you can cover a vast range of addresses, thus saving much money on fuel and labor. With dynamic routing, you can manage highly unpredictable operations and ensure that they fulfill customer expectations without sacrificing performance.

How To Choose the Right Route Planner For Delivery Process, Zeo Route Planner
Plan optimized routes with Zeo Route Planner

Another essential feature that is needed in the delivery process is real-time tracking. With the help of real-time tracking, you can get to know where your drivers are heading. Your customers will have a negative experience if you promise them deliveries at particular times and then your driver arrives later. With GPS tracking, you will be updated about your driver’s location and can then provide your customers with accurate ETAs, thus forging a bond of trust with them.

How To Choose the Right Route Planner For Delivery Process, Zeo Route Planner
Live tracking of drivers with Zeo Route Planner

It would be best to consider that your routing app doesn’t take a long time to optimize the route. It should be able to optimize the route within a minute. The routing app should also provide various settings/features that can be used by the drivers when they are out for delivery because that can be the icing on the cake. The service route planner should come with a mobile app for Android and iOS to help you plan routes and monitor on-road activities while on the go. The delivery route planner app should have an eSignature feature to help your drivers capture and store customer signatures on the app and facilitate proof of delivery.

Ease of Use

It would help if you always tried not to use that routing app, making your and your drivers’ job harder instead of simplifying it. While choosing the routing app, you have to see that it provides tutorials and guidance so that your drivers can easily refer to it if they need it and continue with the delivery process.

How To Choose the Right Route Planner For Delivery Process, Zeo Route Planner
Ease of Use with Zeo Route Planner

The delivery planning software should require little learning for both your drivers and you, which means it has to be extremely easy to use. Moreover, the route optimizer shouldn’t require buying new hardware. It should also offer in-depth training materials that explain every feature and process step by step with images and screenshots that are easy to comprehend.

Additional Features

You might want to consider a driving trip planner that supports your business growth and is scalable. Today you might be okay using a multi-stop route planner app that only plans a certain number of routes, but what happens when your business grows, and you need to plan thousands of routes for a hundred drivers?

How To Choose the Right Route Planner For Delivery Process, Zeo Route Planner
Electronic Proof delivery with Zeo Route Planner

So it would help if you looked for routing apps that can provide scalability and limitless route planning and saved routes for future usage. Also, consider if the routing app is capable of evolving with your business, removing unnecessary routes and drivers as you move along. This is only possible when the multi-stop route planner collects and uses information from your on-road operations instead of depending on pre-compiled data. It will then be able to provide the best service to you.

Support

One of the most crucial things you should look into in the routing app is customer support. It must offer easy and quick accessibility to the support staff so that you can contact them whenever you need assistance, rather than having to waste hours being on hold for answers. They should offer multiple contact options, such as email, phone calls, and live chat.

How To Choose the Right Route Planner For Delivery Process, Zeo Route PlannerIf you have good support from the routing app, it can help you tackle any problem you are facing. This will lower your burden, thus provide you with the best experience of using the routing app.

Conclusion

We have listed all the necessary points to help you get the best routing app for your delivery process. By referring to all the above points, you can easily decide which one to use. Though it is always difficult to decide the best app with the above points’ help, you can easily choose the best routing app for your business.

Zeo Route Planner has always worked to provide the best of services to our customers. We constantly keep working to provide an app that can ease the process of last-mile delivery. With the help of our routing services, you can definitely reach your customers better and increase your profits.

Zeo Route Planner provides all the features needed for the multi-stop routing app, such as managing huge addresses through spreadsheet import and image OCR. It also provides you with the best optimizing algorithm option to add additional details for your stops.

We hope that with the help of this post, you can get the knowledge on how to choose the best routing app for your business.

Try it now

If you manage a team of drivers and want a simple, cost-effective way to manage plan deliveries, manage their routes, and track them in real-time, then go ahead and download the app and use it to raise your business and profits bar.

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    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.