9 Ways to Grow and Scale Your Delivery Business in 2024

9 Ways To Grow And Scale Your Delivery Business In 2022, Zeo Route Planner
Reading Time: 6 minutes

Every business wants to deliver the best and outshine the competition. However, instead of concentrating on the contest, a delivery business must focus on its operations and vision. By adopting a route planning solution, you can streamline deliveries, optimize routes, and track orders to grow your delivery business exponentially. Turn this vision into a reality by following these best 9 strategies. 

Top 9 Strategies to Escalate Your Delivery Business in 2022

If you run a delivery service, reducing your cost-per-delivery while providing the best service must be your primary goal from the beginning. The most efficient method to do this is to create route density – the number of deliveries made each hour by your driver through using route optimization tools. The higher this density is, the lower will be the cost per delivery. Below mentioned are some of the best strategies that will help you grow your delivery business in 2022:

1. Plan and Share Schedule in Advance

If you want to reduce delivery times, you’ll need to plan ahead of time. The more precisely you plan, the better your operations will be.

Team of drivers, if scheduled ahead of time, promotes a more productive atmosphere. Carriers who know their work calendar weeks in advance have more time to find backup or request a job switch, allowing them to attend crucial family events if any. Thus, establishing a good work-life balance results in happier employees who are more productive and engaged at work. And this gives you the exact idea of resources at your disposal to create better delivery schedules.

Webmobile@2x, Zeo Route Planner

Are you a fleet owner?
Want to manage your drivers and deliveries easily?

It’s easy to grow your business with Zeo Routes Planner Fleet Management Tool – optimize your routes and manage multiple drivers at the same time.

In addition to creating weekly schedules for your drivers, you need to create delivery schedules that accommodate factors like traffic, shortest route possible, delivery windows, breaks, refueling, etc. to create a list of deliveries along with the optimized route to follow. Getting tired of manually planning routes for your drivers? Try route planning software instead.

Pro Tip:
During holidays, if you have a surge in orders and you have planned your work deliveries before time, you get substantial time to allocate your additional drivers and meet such a demand successfully.

2. Set the Right Priorities

Having priorities and ordering stops properly guarantees that you serve all of your consumers as efficiently as feasible. All advanced delivery services offer the option for choosing a delivery time window for its clients. Prioritizing the orders makes this possible. Strategic planning for the stops is critical and requires a lot more thought than simply sharing the locations to your drivers. A route planning software empowers fleet managers to optimize routing based on cost, task distribution, or a mix of these two aspects. Even if your priorities alter from week to week, you may adapt routes that fulfill the clients’ orders.

Pro Tip:
There are several routes from the origin to the final stop and choosing the best one as per priority orders can be difficult, particularly when last-minute changes cause modifications in route optimization. The route optimization software keeps all the parties fully updated on any variations in routes that may impact the delivery timeline. 

3. Recruit and Retain Your Personnel

To deliver products on time and provide your clients with the experience they desire, you’ll need professional drivers who arrive at their sites on time.

Hiring the appropriate staff is a great beginning, but onboarding and continuous training are crucial. If they aren’t properly imparted as per your standards and processes, even the most experienced driver may struggle to deliver the outcomes you require.

Route and delivery planner app is simple to use and allows your drivers to follow optimum routes, allowing them to get to their stops faster. Your drivers won’t have to switch between various platforms as everything they need is accessible in the app. This allows your carriers to concentrate on navigating their trips, arriving at their destinations on time, and providing exceptional customer service.

Pro Tip:
Hiring additional employees can bring several benefits to your workplace if your company has achieved its potential to take on new projects and is generating profitable growth.

4. Automate Your Communication Channels

Communication is essential in every successful organization, but it is even more so when it comes to delivery. Every customer is eager to know about their parcel at all times so that they can schedule their day accordingly.

Gone are the days when they had to call your call center department to check on the expected time of arrival. Using a route and delivery planning software to keep your customers informed about the status of their orders, eliminating the need for them to contact your customer service department. This will save you hundreds of dollars in customer service costs.

5. Streamline Packaging and Updation

The packets are supplied in a range of sizes and shapes. Making the boxes smaller will facilitate the shipping process. Pack the delivery item in such a way that the delivery vehicle can contain the maximum number of parcels feasible. This enables package delivery companies to carry a greater quantity of goods in a shorter amount of time.

With route planning and optimization software, you can keep a track of the packages. You can stay updated on transit statuses via real-time notifications via SMS and/or email sent to all the parties. In this way, you can provide the best delivery services to your customers and retain them for life.

Pro Tip:                  
You can store every detail related to the packages in the route planning app. And this ultimately makes sorting and loading every parcel location and category-wise super easy.

6. Make Your Online Presence Felt

For courier services, having a social media and website presence may help you establish your brand, interact with potential consumers, and maintain your current customers’ satisfaction level. More than 90% of businesses utilize social media marketing to increase sales, communicate with present and prospective customers, and raise brand awareness.

Undoubtedly, social media and a well-designed website have become the go-to promotional tools for companies all over the globe.

Pro Tip:
Design a personalized social media plan for you based on business objectives, monitor your digital platforms, and track campaign results.

7. Optimize Every Route

For delivery service businesses, planning the most efficient route for delivery is of utmost importance. Route planning software uses technological advancements like data analytics and artificial intelligence to automate and visualize logistical activities in a timely manner. Complex algorithms utilize this data to generate the best route and anticipate precise arrival times.

Moreover, order lists in CSV or spreadsheet formats can be directly imported through a route planner. The schedules, thus prepared, can be assigned to drivers depending on availability and needs. In this way, if you reach out to your customers within the agreed timeline or stated ETA, they get highly satisfied and more inclined to employ your services in the future.

Pro Tip:
Use the software that analyzes past data to develop assumptions about recurring traffic patterns in order to better predict traffic jams on a given route. Many algorithms may also replicate the movement of vehicles to gain a sense of traffic and propose an alternative path. 

8. Invest in Your Wheels

The success of your delivery service is inextricably linked to the availability of reliable modes of transportation. Before buying vehicles, you must research well in advance.  

Your vehicles need to be an asset and not a liability. The vehicles should be in good condition, requiring minimal maintenance and should be comfortable for your drivers. Factors like fuel efficiency, maintenance costs, vehicle size, insurance costs, etc. should be considered. If the drivers will drive the vesicles for a long period of time, then the seats should be accommodating to maximize employee satisfaction.

Pro Tip:
You might consider other equipment in addition to automobiles. Moving dollies, appliance dollies, and hand trucks will very certainly be required. You may take on a larger range of jobs if you have the correct moving equipment on hand. 

9. Calculate Your Outcome

You may use a robust logistics solution to track a few key parameters to assess the success of your courier service. From how economically operations managers spend and allocate resources to how drivers take up or drop off the shipments must be assessed.

Not only does employing metrics in logistics enable you to take concrete steps to evaluate the effectiveness of your service, but it also helps to identify your delivery logistics’ strengths and limitations. And if you gain these insights, you can take steps to improve the overall network’s functionality and output quality.

Pro Tip:
The important logistics KPIs that can help you attain your goals are Average Cost of Delivery, Average Time Per Delivery, Vehicle Capacity vs. Available Capacity, Transit Time to Distance, Order Accuracy, On-Time Delivery, and Number of Deliveries metrics.

Final Thoughts

Following these proven strategies will help you execute your operations in the most efficient manner and grow your delivery business. Employing a dynamic route planning software aids you achieve your goal as it interprets past and current data, auto-allocates resources, and improves resource usage for the advantage of the company.

It enables you to add multi-drop deliveries, increase productivity, eliminate empty miles, and supply efficient driving directions in just a click. Hence, with such route optimization, your delivery business’ operating expenses are reduced and customer satisfaction is amplified.

In This Article

Leave a Reply

Your email address will not be published. Required fields are marked *

Join our newsletter

Get our latest updates, expert articles, guides and much more in your inbox!

    By subscribing, you agree to receive emails from Zeo and to our privacy policy.

    Zeo Blogs

    Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

    Drawing Radius and Circles on Google Maps: A Complete Guide

    Reading Time: 3 minutes Efficient route planning is essential for many businesses, from logistics to catering services. Knowing the exact reach of your services

    Adding Multiple Destinations on Google Maps: Tips and Tricks

    Reading Time: 4 minutes Navigating through multiple destinations on Google Maps efficiently can be a daunting task, especially when you’re trying to optimize your

    Advanced Google Maps Tips for Route Planning, Zeo Route Planner

    Advanced Google Maps Tips for Route Planning

    Reading Time: 3 minutes Efficient route planning is more than just finding the shortest path from point A to point B for efficient travel;

    Zeo Questionnaire


    Know More

    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.