What individual drivers say about the Zeo Route Planner

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Updated on: January 8, 2026

Reading Time: 5 minutes

Zeo Route Planner was started to help the last-mile delivery services. Many of our customers are small business owners and individual drivers. Our mobile app and the web app solve all the major problems faced in delivery services. We try to provide the best in class service that helps all kinds of businesses by enhancing our services and including various new features required for the delivery process.

As we continue to grow our community of satisfied drivers in 2026, we regularly connect with our users to understand their experiences and gather feedback. The delivery landscape has evolved significantly, with rising fuel costs, increased customer expectations for faster delivery times, and the need for more efficient routing solutions becoming critical for driver success.

We got in touch with a few of our drivers and asked them some questions on what they feel about the Zeo Route Planner app and which part of the app they liked the most. Since it is not possible to write down all the answers, we have tried to shortlist those answers which can tell a lot about our app. (We are not mentioning the names of those drivers because we believe in keeping the privacy of our customers intact)

These testimonials come from drivers across various industries – from e-commerce delivery specialists to service technicians who need to reduce travel time and save thousands monthly, similar to how electricians optimize their routes. Our route optimization technology benefits anyone who needs to visit multiple locations efficiently.

This is what the drivers have to say about the questions we asked them.

Why did you decide to use the Zeo Route Planner?

“I was facing many problems in maintaining the delivery addresses, and it was a very hectic job for me to complete the delivery every day. Some days I had to cover much distance to deliver the goods to the customers. I was looking for an application, which can help me in the delivery process.”

“The rising fuel costs in 2026 made it even more urgent for me to find a solution that could help reduce unnecessary driving. I needed something that could handle the complexity of multiple stops while keeping my operational costs down.”

“Then I came across the Zeo Route Planner app and decided to use this for my delivery process. I started using the app, and I found that this app helped me complete the delivery time. I was amazed when I saw that I could use the spreadsheet import feature to load all the addresses. The routes’ optimization is also perfect and helped me save a lot of time and money in the delivery process. The image OCR capture feature has also helped me in loading the addresses.”

“What really convinced me was the flexibility of the system. Whether I’m doing regular deliveries or handling emergency calls, the app adapts to my needs. The time I save on route planning allows me to focus on what matters most – customer service.”

How is the user interface of the app?

“I liked the user interface of this app. It is quite simple and easy to use. For people like me who are not tech-savvy, I strongly recommend this app. The route optimization process takes less than a minute, which I think is very good for this app.”

“The way the process is followed in this app is also excellent. From the beginning, when the addresses are imported till the end when the delivery is completed, the interface is quite user-friendly, and I don’t feel any trouble while I am out for the delivery.”

“I’ve tried several other route planning apps before, and many of them were overcomplicated with features I didn’t need. Zeo strikes the perfect balance – it’s powerful enough to handle complex routing scenarios but simple enough that I can train new drivers on it quickly.”

“The mobile interface works seamlessly even when I’m driving between stops. I can easily mark deliveries as complete, add notes, and make adjustments without getting distracted from the road.”

What is the the feature that you loved the most in the Zeo Route Planner?

“The most important feature I liked is the dynamic optimization of this app, which has helped me save a lot in the past few months. I also liked the various methods provided by the Zeo Route Planner to enter the delivery addresses. I am using the spreadsheet import option widely, but I also tried the voice-enabled input, and it is pretty good. I also liked the image OCR option to import the addresses.”

“The real-time re-routing capability is a game-changer. When traffic conditions change or I get an urgent delivery request, the app instantly recalculates the most efficient route. This flexibility has helped me maintain high customer satisfaction ratings even during busy periods.”

“I love how the app learns from my preferences over time. It remembers which routes I prefer, my typical delivery patterns, and even suggests optimal start times based on my historical data.”

What are your views on the Zeo Route stop details and customer confirmation?

“I pretty much liked the stop details setting in the app. Adding special instructions for every stop, such as Time Slot or ASAP delivery, has really helped me get the customers’ orders. I can also specify the type of stop – Delivery or Pick up.”

“I liked the app feature in which I can specify special instructions for the stop via comment and get the customer confirmation via picture or signature. With this app, I can also share the ETA with the customers to live to track their order. This has really helped me in keeping the customers happy and satisfied.”

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“The proof of delivery features have saved me from several disputes. Having photographic evidence and digital signatures right in the app means I can resolve any delivery questions immediately. Customers appreciate the transparency, and my manager loves the accountability.”

“The ability to send automated updates to customers about delivery status has reduced the number of ‘Where is my order?’ calls I receive. This alone has made my job much less stressful.”

What are your views on the navigation provided by the Zeo Route Planner?

“I liked the comfort which the Zeo Route Planner provides in terms of navigation. I can use Google Maps, Apple Maps, Waze, TomTom Maps, Here WeGo Maps, and many more navigation services”.

“I liked this feature as the drivers should have the option to choose their preferred map for navigation, which was not there in the previous route optimization app which I was using.”

“The integration with multiple navigation apps means I’m never stuck with just one option. During heavy traffic, I might switch from Google Maps to Waze for better real-time traffic data. Having this flexibility built right into the route planner saves me time and reduces stress.”

“What’s particularly useful is how the app maintains my optimized route sequence regardless of which navigation app I choose to use. This consistency helps me stay on track with my planned route while still benefiting from the best navigation available.”

What are you final thoughts on using the Zeo Route Planner?

Zeo Route Planner has provided unlimited delivery routes and dynamic re-routing, which has helped many delivery drivers. This app helps in adding and deleting stops on the go. Navigation with the favorite maps is just the icing on the cake. The app allows me to set delivery time duration and avoiding tolls and highways.

The various methods of importing the addresses is also a beneficial feature at this time. Importing delivery locations via excel upload, manifest image capture, QR, and barcode has helped drivers like me. The app also lets me prioritize the deliveries and has helped save much time, effort, and extra fuel cost.

“Since I started using Zeo Route Planner, my daily operations have become much more predictable and efficient. I can confidently quote delivery times to customers, and I rarely have to work late because of poor route planning. The cost savings from reduced fuel consumption and increased delivery capacity have directly improved my bottom line.”

“The customer support team at Zeo has been incredibly responsive whenever I’ve had questions or needed help with new features. It’s clear they understand the challenges that drivers face and are constantly working to improve the platform based on real user feedback.”

Many of our users work in specialized fields that require optimized routing solutions. Just as service professionals need efficient routing, businesses can benefit from our dispatch system software features to coordinate their entire fleet operations effectively.

Frequently Asked Questions

How much can drivers typically save using Zeo Route Planner?

Based on feedback from our users, drivers commonly report saving 20-30% on fuel costs and reducing their daily driving time by 1-2 hours. The exact savings depend on factors like route complexity, number of stops, and local traffic conditions. Many drivers find that the time savings alone justify the investment, as they can either complete more deliveries or finish their workday earlier.

Is Zeo Route Planner suitable for new delivery drivers?

Absolutely! Many of our users specifically mention that the app is perfect for drivers who aren’t tech-savvy. The intuitive interface and step-by-step workflow make it easy for new drivers to get started quickly. The app also helps new drivers learn optimal routes in their delivery area faster than traditional trial-and-error methods.

Can I use Zeo Route Planner for both deliveries and pickups?

Yes, Zeo Route Planner supports mixed routes with both delivery and pickup stops. You can specify the type of stop when setting up your route, and the optimization algorithm takes this into account when calculating the most efficient sequence. This feature is particularly useful for drivers who need to collect returns or handle supply chain logistics.

What happens if I need to add emergency or urgent deliveries to my existing route?

One of the most praised features mentioned by our drivers is the dynamic re-routing capability. You can easily add new stops to your existing route, and the app will instantly recalculate the optimal sequence to accommodate the change. You can also mark stops as “ASAP” or set specific time windows to ensure urgent deliveries are prioritized appropriately.

Do I need an internet connection to use Zeo Route Planner while driving?

While you need an internet connection to initially plan and optimize your route, once your route is loaded, you can access your stop information offline. The navigation integration works with your chosen maps app, which typically downloads route data for offline use. This ensures you can complete your deliveries even in areas with poor cellular coverage.