Updated on: January 11, 2026
Reading Time: 6 minutes
We often see that every route planner app provider claims that they provide the best route planner app for small and medium businesses. Some claim that they provide the best free route planner for delivery drivers, while others claim that they provide the best multi-stop route planner app for delivery drivers.
Making such claims makes your job more difficult. So, how do you know which app is right for your business?
Before selecting any route planner for your business, you must ask few questions to yourself:
- What is your company, and what kind of features you need?
- Who are the customers of your route planner providers?
- What are the monthly charges by the route planner app?
- Do the charges grow as your business grows?
- How good is the customer service of the route planner provider?
Getting the answers to the above questions will definitely bring a clear picture of your needs, but there are still many factors that you need to have a look at before getting the best routing app for your business.
We have formulated some points to understand what you should look into a route planner app. These points will definitely help you to choose the best multi-stop route planner app for your delivery drivers.
Route Optimization and Real-Time Tracking
The route planner can be said to be the best if it offers dynamic route optimization. With the help of dynamic route optimization, you can cover a vast range of addresses, thus saving much money on fuel and labor. With dynamic routing, you can manage highly unpredictable operations and ensure that they fulfill customer expectations without sacrificing performance.
Another essential feature that is needed in the delivery process is real-time tracking. With the help of real-time tracking, you can get to know where your drivers are heading. Your customers will have a negative experience if you promise them deliveries at particular times and then your driver arrives later. With GPS tracking, you will be updated about your driver’s location and can then provide your customers with accurate ETAs, thus forging a bond of trust with them.
It would be best to consider that your routing app doesn’t take a long time to optimize the route. It should be able to optimize the route within a minute. The routing app should also provide various settings/features that can be used by the drivers when they are out for delivery because that can be the icing on the cake. The service route planner should come with a mobile app for Android and iOS to help you plan routes and monitor on-road activities while on the go. The delivery route planner app should have an eSignature feature to help your drivers capture and store customer signatures on the app and facilitate proof of delivery. Whether you’re running HVAC operations looking to reduce fuel costs or managing any other type of delivery service, these optimization features can significantly impact your bottom line.
Ease of Use
It would help if you always tried not to use that routing app, making your and your drivers’ job harder instead of simplifying it. While choosing the routing app, you have to see that it provides tutorials and guidance so that your drivers can easily refer to it if they need it and continue with the delivery process.
The delivery planning software should require little learning for both your drivers and you, which means it has to be extremely easy to use. Moreover, the route optimizer shouldn’t require buying new hardware. It should also offer in-depth training materials that explain every feature and process step by step with images and screenshots that are easy to comprehend. For businesses that need more advanced capabilities, consider looking into comprehensive dispatch system software that can handle both route planning and fleet management in one integrated solution.
Additional Features
You might want to consider a driving trip planner that supports your business growth and is scalable. Today you might be okay using a multi-stop route planner app that only plans a certain number of routes, but what happens when your business grows, and you need to plan thousands of routes for a hundred drivers?
So it would help if you looked for routing apps that can provide scalability and limitless route planning and saved routes for future usage. Also, consider if the routing app is capable of evolving with your business, removing unnecessary routes and drivers as you move along. This is only possible when the multi-stop route planner collects and uses information from your on-road operations instead of depending on pre-compiled data. It will then be able to provide the best service to you.
Support
One of the most crucial things you should look into in the routing app is customer support. It must offer easy and quick accessibility to the support staff so that you can contact them whenever you need assistance, rather than having to waste hours being on hold for answers. They should offer multiple contact options, such as email, phone calls, and live chat.
Optimize routes with our algorithm, reducing travel time and costs efficiently.
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Save 2 Hours on Deliveries, Everyday!
If you have good support from the routing app, it can help you tackle any problem you are facing. This will lower your burden, thus provide you with the best experience of using the routing app.
Conclusion
We have listed all the necessary points to help you get the best routing app for your delivery process. By referring to all the above points, you can easily decide which one to use. Though it is always difficult to decide the best app with the above points’ help, you can easily choose the best routing app for your business.
Zeo Route Planner has always worked to provide the best of services to our customers. We constantly keep working to provide an app that can ease the process of last-mile delivery. With the help of our routing services, you can definitely reach your customers better and increase your profits.
Zeo Route Planner provides all the features needed for the multi-stop routing app, such as managing huge addresses through spreadsheet import and image OCR. It also provides you with the best optimizing algorithm option to add additional details for your stops.
We hope that with the help of this post, you can get the knowledge on how to choose the best routing app for your business.
Frequently Asked Questions
What’s the difference between free and paid route planner apps?
Free route planner apps typically offer basic routing for a limited number of stops (usually 10-25), while paid versions provide unlimited stops, advanced optimization algorithms, real-time tracking, proof of delivery, customer notifications, and dedicated support. For businesses handling multiple deliveries daily, paid apps offer better ROI through fuel savings and improved efficiency.
How many stops should a good route planner handle?
A quality business route planner should handle at least 200+ stops per route without performance issues. However, the optimal number depends on your business size. Small businesses might need 50-100 stops, while larger operations require unlimited stop capacity with multiple driver management capabilities.
Can route planners integrate with my existing business software?
Most professional route planners offer integrations with popular CRM, inventory management, and e-commerce platforms through APIs or built-in connectors. Look for route planners that support CSV imports, webhook integrations, and have partnerships with major business software providers to ensure seamless workflow integration.
How much can I expect to save with route optimization software?
Businesses typically see 15-30% reduction in fuel costs, 20-40% decrease in drive time, and 25-35% improvement in daily delivery capacity. The exact savings depend on your current route efficiency, fleet size, and delivery density. Most businesses see ROI within 2-3 months of implementation.
What happens if the route planner app goes offline during deliveries?
Quality route planners offer offline functionality, allowing drivers to access pre-loaded routes, capture delivery confirmations, and continue navigation even without internet connection. The app should sync all data once connectivity is restored. Always choose apps with robust offline capabilities to ensure uninterrupted operations.
Try it now
If you manage a team of drivers and want a simple, cost-effective way to manage plan deliveries, manage their routes, and track them in real-time, then go ahead and download the app and use it to raise your business and profits bar.
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