The Future of Route Planning: Trends and Predictions

The Future of Route Planning: Trends and Predictions, Zeo Route Planner
Reading Time: 3 minutes

What is route planning?

Route planning means finding the most efficient route between point A and point B. It is not necessarily the shortest route but it is the most cost-effective route which also helps you make faster deliveries or client visits.

What is the current state of route planning?

Route planning softwares have made it easier to plan optimized routes. It takes only a few seconds to plan routes with multiple stops which would have taken hours if done manually. Route planning softwares are offering useful features like:

  • Importing customer data using multiple formats
  • Seamless integration with e-commerce platforms
  • Adding delivery time windows
  • Driver tracking
  • Real-time updates to the routes
  • Sharing live location with the customers with accurate ETA
  • Capturing digital proof of delivery
  • Data analysis

Book a quick 30-minute demo call to understand how Zeo can be the perfect route planner for your business!

Route planning trends and predictions:

AI and Machine learning 

Artificial Intelligence (AI) is the most important trend in making route optimization even more effective. AI makes use of various forms of data, both historical and current, to plan optimum routes. AI can make use of historical traffic data and current traffic situations to estimate accurate ETAs. AI software keeps learning continuously to make more accurate predictive recommendations.AI also helps in optimizing the route in real time. In case of any unexpected changes in the traffic, an alternative optimized route is shared with the driver.

Walmart is already using the power of AI to make its last-mile delivery super efficient. As the demand for deliveries surged at the start of the covid-19 pandemic, it launched Express Delivery service for its customers. 

As a customer places an order, Walmart’s AI system considers factors like the customer’s preferred time slot, orders already placed in that time slot, availability of vehicles, the distance of the route, and any delays due to weather. All these factors along with a capacity management tool determine available time slots to check if a customer is eligible for express delivery. The route is then optimized and trips are assigned to the vehicles to ensure timely delivery.

Last-mile delivery using drones 

An emerging trend in last-mile deliveries is to use drones for making the deliveries. Drones are autonomous aerial devices that can be programmed to travel a particular route. Drones enable even faster delivery without the requirement of additional manpower which makes them ideal for high-priority deliveries. Drones are convenient for the delivery of smaller packages, however, they are also being tested for the delivery of medium to heavy packages in a secure manner. 

Google’s parent company Alphabet’s drone delivery service – Wing – hit the milestone of 200,000 commercial deliveries by March 2022. And starting this year, Alphabet will be expanding its drone delivery service beyond the testing cities. It expects to make millions of deliveries using drones by mid-2024.

Optimization based on vehicle capacity and driver skills.

Businesses want to make the best use of their resources. A route planning software that enables optimum loading of the vehicles as per the vehicle’s capacity is becoming essential. 

Similarly, for service industries, skill-based optimization of the route plays a significant role. If a client requires a specific service you want to ensure that the representative with the right skills is sent to them.

Zeo route planner allows you to plan optimized routes by matching the skills of the drivers with the skill required to complete the service requested by the customer.

Sign up for a free trial of Zeo Route Planner now!

Read more: Skill Based Job Assignment

Autonomous vehicles

Autonomous vehicles or self-driving vehicles are already a reality. However, it will be interesting to see the use of autonomous vehicles for the purpose of making deliveries at scale. Autonomous vehicles work with the help of software algorithms. It helps in overcoming the massive challenge of driver shortage. 

Big companies like Domino’s, Walmart and Amazon have been testing deliveries by autonomous vehicles at a small scale. Even Uber Eats has signed a deal with Nuro, an autonomous vehicle startup, to test driverless food deliveries.

IoT and Telematics

Another trend in the future of route optimization is the use of Internet of Things (IoT) devices. These devices can be installed on vehicles to collect data in real-time, such as vehicle speed, fuel consumption, and location. This data can be used to optimize routes, reduce fuel consumption, and identify maintenance issues before they become major problems.

IoT can also enable real-time tracking of shipments, which can improve visibility for businesses and customers alike. This can help businesses to identify any issues that may arise during the delivery process, such as delays or damage to goods, and take appropriate action.


The future of route planning is exciting. Various companies like Walmart, Alphabet, Uber, Amazon etc. are experimenting with route planning trends and predictions at different levels. Technologies like AI, drone delivery, skill-based route optimization, autonomous vehicles and IoT, all look very promising. Higher expectations from the customers are pushing the companies to try out new ways of delivering to stay ahead of the competition!

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    Know More

    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.