Key Features to Look for in Logistics Route Planning Software

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In the ever-evolving realm of logistics, the importance of streamlined route planning cannot be overstated. Selecting the right route planning software is important for businesses aiming to optimize their supply chain operations, improve customer service, and foster growth. Through this blog, we explore essential features that businesses should prioritize when considering logistics route planning software in a market saturated with plenty of options.

Key Features to Prioritize in Logistics Software

Today, there are plenty of logistics software that claim to be the best. However, it becomes crucial to understand the key features and know which logistics software will suit your business requirements the best. As businesses navigate the wide range of options in the market of route planning software, the following features stand out as crucial considerations. These features not only address immediate needs but also play a pivotal role in shaping the long-term growth and success of the logistics business.

  • Route Optimization Capabilities:

    Efficient logistics operations thrive on optimal route planning through logistics software. Key features that minimize travel time and reduce operational costs contribute to immediate cost savings. Route optimization also sets the stage for increased operational efficiency, customer satisfaction, and sustained business growth.

  • Fleet Customization:

    Fleet customization is one of the key features of logistics route planning software that ensures resources are allocated efficiently. You can define and manage your fleet vehicles easily – from naming the vehicle to specifying their type, volume capacity, maximum order capacity, and cost metrics. Effective fleet management helps prevent unnecessary operational costs and also promotes operational scalability.

  • Intelligent Auto-Assignment of Deliveries:

    Manually assigning deliveries can be a hectic task, prone to errors and delays. Automation in delivery assignment processes not only streamlines operations but also minimizes errors and accelerates the delivery process. This efficiency leads to increased productivity, reduced delivery times, and a foundation for growth.

  • Driver Management:

    A logistics route planning software can empower drivers to improve performance using its key features like driver management. Effective communication tools and route-tracking capabilities enhance productivity and customer satisfaction. This, in turn, cultivates positive brand perception and customer loyalty, laying the groundwork for long-term business growth.

  • Real-Time Data and Navigation:

    Access to real-time data and navigation facilitates proactive decision-making, reducing costs and empowering business growth. Timely decisions based on current information enhance operational agility. Fleet owners can also track the delivery progress. Drivers, on the other hand, can easily stay updated with real-time traffic and route information via multiple mapping options.

  • Proof of Delivery Mechanisms:

    Proof of delivery plays a crucial role in order fulfillment. A robust proof of delivery feature reduces disputes, builds customer trust, and contributes to positive customer experiences. These factors are essential for repeat business and the creation of a positive brand image, supporting long-term business growth. Logistics software can help you ensure delivery accuracy with in-app photo, signature, and note collection from customers.

  • Real-Time ETAs:

    Accurate ETAs improve customer satisfaction. This enhancement in customer experience helps in building a positive brand image. With real-time ETAs, logistics route planning software can help you keep your customers informed about the live status of the delivery.

  • Enhanced Customer Engagement:

    Direct engagement with customers through real-time updates results in improved customer satisfaction. This contributes to increased brand advocacy and sets the stage for long-term business growth. A logistics route planning software enables you to engage with your customers. You can send them a message at the click of a button and call them directly from the app to coordinate deliveries.

  • Easy Search and Store Management:

    You can effortlessly manage your delivery operations with the advanced search functionality of logistics route planning software. This key feature helps you locate stops based on various criteria like address, customer name, or order number. The store management system also enables you to define service areas, ensuring orders are allocated to the right stores and drivers for maximized efficiency.

  • User Training and Support:

    Adequate training and support empower users to maximize the logistics software’s potential, resulting in increased operational efficiency. Well-trained users contribute to business growth by optimizing the use of the software’s key features. While choosing a logistics route planning software, make sure it offers round-the-clock support.

  • Security and Compliance:

    Robust security features and compliance ensure the protection of sensitive data and adherence to industry regulations. Security and compliance, beyond immediate concerns, build trust with customers and partners, safeguarding the business’s reputation and creating a solid foundation for long-term growth.


In the intricate world of logistics, the right route-planning software can be a transformative asset. Zeo route planning software, with its user-friendly app encompassing these key features. It provides businesses with a comprehensive solution to enhance logistics efficiency.

By prioritizing these features, businesses not only address immediate challenges but also pave the way for sustained growth and success in a competitive market. Zeo’s commitment to efficient and scalable logistics operations positions businesses for a future of seamless growth and operational excellence.

To understand how Zeo can help you revolutionize logistics and business performance, book a free demo.

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    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add a using a QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.