Cash on Delivery (COD)

Reading Time: < 1 minute

What is Cash on Delivery (COD)?

Cash on delivery (COD) is a method of payment that allows the customer to make the payment for an order at the time of delivery. The payment can be made in cash or even by card or digital wallet if the delivery person is equipped with a Mobile POS device.

The business has to assume the risk of customers not accepting the order at the time of delivery. However, businesses still offer COD as an alternative payment option because of the benefits it offers:

  • It encourages more impulse buys as the customers don’t have to go through the hassle of filling in card details.
  • It helps in attracting new customers as they have lower trust and don’t want to risk making the payment before receiving the items. However, they are comfortable paying at the time of delivery.
  • It also caters to people who don’t have a credit card or don’t prefer using it for online purchases.

How does Zeo Route Planner help you deliver efficiently?

Zeo Route Planner is easy to use and helps you create optimized routes within seconds. It makes handling COD payments hassle-free by enabling the drivers to record proof of payment in the driver app itself.

Zeo allows you to add details like delivery time slot, stop priority, stop duration, customer details, and any specific customer notes. It saves the time spent on the road so that more time is spent on revenue-generating activities.

Hop on a 30-minute demo call to find out how Zeo can be the perfect route planner for your business!

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

Drawing Radius and Circles on Google Maps: A Complete Guide

Reading Time: 3 minutes Efficient route planning is essential for many businesses, from logistics to catering services. Knowing the exact reach of your services

Adding Multiple Destinations on Google Maps: Tips and Tricks

Reading Time: 4 minutes Navigating through multiple destinations on Google Maps efficiently can be a daunting task, especially when you’re trying to optimize your

Advanced Google Maps Tips for Route Planning, Zeo Route Planner

Advanced Google Maps Tips for Route Planning

Reading Time: 3 minutes Efficient route planning is more than just finding the shortest path from point A to point B for efficient travel;

Zeo Questionnaire

Frequently
Asked
Questions

Know More

How to Create Route?

How do I add stop by typing and searching? Web

Follow these steps to add a stop by typing and searching:

  • Go to Playground Page. You will find a search box in top left.
  • Type in your desired stop and it will show search results as you type.
  • Select one of the search results to add the stop to list of unassigned stops.

How do I import stops in bulk from an excel file? Web

Follow these steps to add stops in bulk using an excel file:

  • Go to Playground Page.
  • In top right corner you will see import icon. Press on that icon & a modal will open.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
  • In the new window, upload your file and match the headers & confirm mappings.
  • Review your confirmed data and add the stop.

How do I import stops from an image? Mobile

Follow these steps to add stops in bulk by uploading an image:

  • Go to Zeo Route Planner App and open On Ride page.
  • Bottom bar has 3 icons in left. Press on image icon.
  • Select the image from gallery if you already have one or take a picture if you don’t have existing.
  • Adjust the crop for the selected image & press crop.
  • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

How do I add a stop using Latitude and Longitude? Mobile

Follow these steps to add stop if you have Latitude & Longitude of the address:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
  • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
  • You will see results in the search, select one of them.
  • Select additional options according to your need & click on “Done adding stops”.

How do I add a using a QR Code? Mobile

Follow these steps to add stop using QR Code:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Bottom bar has 3 icons in left. Press on QR code icon.
  • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
  • Add the stop to route with any additional options.

How do I delete a stop? Mobile

Follow these steps to delete a stop:

  • Go to Zeo Route Planner App and open On Ride page.
  • You will see a icon. Press on that icon & press on New Route.
  • Add some stops using any of the methods & click on save & optimize.
  • From the list of stops that you have, long press on any stop that you want to delete.
  • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.