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Multiple Stops with the Same Address in Route Planning

Reading Time: 3 minutes

Updated on: May 11, 2025

Let’s paint a picture: you’re cruising through your route, checking off deliveries, and then your next stop pops up, “123 Main Street.” You think, “Great, that’s an easy one.” But as you pull in, reality hits: there’s more than one delivery at that address.

“123 Main Street” might sound simple enough. But in reality, you’ve got multiple stops with the same address for different units or entrances. One’s for Apt 201, another’s for Apt 305, and you’ve got deliveries for a few different floors. Suddenly, that one “simple” address turns into a tangled mess of entrances, hallways, and repetitive backtracking.

Most people assume that deliveries with the same address are the same stop. But when it comes to route planning, it’s not that simple. And sadly, most route optimization tools don’t do enough to fix it. The result? A confusing web of inefficiency that slows you down and eats away your delivery time. Let’s break down exactly why this happens and how it impacts you.

Decoding What “Same Address” Really Means in Routing Logic

At first glance, it seems like multiple stops with the same address should be easy to handle. You pull up to “123 Main Street” and just walk around the building, right? Not exactly.

Here’s the thing, just because two deliveries share the same address doesn’t mean they should be treated the same. The key here is location coordinates – the latitude and longitude. Address strings are nothing more than a label, while location precision, via lat and long coordinates, is the differentiating factor when it comes to last-mile logistics.

The Difference Between Address and Location Coordinates

Let’s dig a little deeper. When you think about an address, you’re typically looking at a string like “123 Main Street” or “456 Oak Drive.” But what’s actually more useful in route planning are the GPS coordinates, latitude and longitude. That’s the actual pinpoint of where a delivery is going.

Now, imagine this: “123 Main Street” might represent the building, but inside, you’ve got different units, entrances, or floors. One delivery might be for “123 Main Street Apt 201,” another for “123 Main Street Apt 305.” These aren’t identical stops just because they share the same building address. Each unit has its own entry, often with different delivery instructions.

So, although your route planner might see “123 Main Street” and “123 Main Street Apt 201” as identical, the delivery experience is different. A different unit number, a different floor, or even a different side entrance can turn what should be one stop into a chaotic mess of unnecessary back-and-forth.

How Route Planners Should Interpret ‘Multiple Stops with the Same Address’

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If your route optimization tool is still treating the address as a string of letters, your last-mile logistics is already behind! An address is much more than a series of words put together. Ideally, your route planner should be smart enough to leverage location coordinates – latitude and longitude – to pinpoint the exact location of your stop.

As we’ve covered earlier, there can be multiple stops with the same address. Your route planner must understand that. It should group the different stops that fall under the same latitude and longitude coordinates.

Though they are clubbed under the same address, these substops should be independently tracked in the routing tool. This will give you complete clarity on your delivery progress and next steps. When route optimization tools club the stops based on their latitude and longitude coordinates, your delivery performance steps up to the next level.

The Zeo Perspective

Zeo Route Planner understands the challenges and needs of its users. We design solutions that cater to your needs and help you improve performance, efficiency, and customer experience. Multiple stops with the same address can create confusion and hamper your efficiency.

But we’ve the solution.

To enhance your last-mile logistics efficiency and tackle the challenge of multiple stops with the same address with ease, we’ve introduced the Multiple SKUs feature. It uses latitude and longitude coordinates to identify the stops falling under the same location. It then effortlessly groups the same address stops while allowing you to track them separately.

The multiple SKUs feature is designed to eliminate stress, confusion, and frustration for drivers and help them improve efficiency, reliability, and performance.

Curious to know how it works? Why the wait? Schedule a free demo now and experience the magic yourself.

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    How to Create Route?

    How do I add stop by typing and searching? Web

    Follow these steps to add a stop by typing and searching:

    • Go to Playground Page. You will find a search box in top left.
    • Type in your desired stop and it will show search results as you type.
    • Select one of the search results to add the stop to list of unassigned stops.

    How do I import stops in bulk from an excel file? Web

    Follow these steps to add stops in bulk using an excel file:

    • Go to Playground Page.
    • In top right corner you will see import icon. Press on that icon & a modal will open.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • If you don’t have an existing file, you can download a sample file and input all your data accordingly, then upload it.
    • In the new window, upload your file and match the headers & confirm mappings.
    • Review your confirmed data and add the stop.

    How do I import stops from an image? Mobile

    Follow these steps to add stops in bulk by uploading an image:

    • Go to Zeo Route Planner App and open On Ride page.
    • Bottom bar has 3 icons in left. Press on image icon.
    • Select the image from gallery if you already have one or take a picture if you don’t have existing.
    • Adjust the crop for the selected image & press crop.
    • Zeo will automatically detect the addresses from the image. Press on done and then save & optimize to create route.

    How do I add a stop using Latitude and Longitude? Mobile

    Follow these steps to add stop if you have Latitude & Longitude of the address:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • If you already have an excel file, press the “Upload stops via flat file” button & a new window will open up.
    • Below search bar, select the “by lat long” option and then enter the latitude and longitude in the search bar.
    • You will see results in the search, select one of them.
    • Select additional options according to your need & click on “Done adding stops”.

    How do I add stops using QR Code? Mobile

    Follow these steps to add stop using QR Code:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Bottom bar has 3 icons in left. Press on QR code icon.
    • It will open up a QR Code scanner. You can scan normal QR code as well as FedEx QR code and it will automatically detect address.
    • Add the stop to route with any additional options.

    How do I delete a stop? Mobile

    Follow these steps to delete a stop:

    • Go to Zeo Route Planner App and open On Ride page.
    • You will see a icon. Press on that icon & press on New Route.
    • Add some stops using any of the methods & click on save & optimize.
    • From the list of stops that you have, long press on any stop that you want to delete.
    • It will open window asking you to select the stops that you want to remove. Click on Remove button and it will delete the stop from your route.