I-FedEx yinkampani yomhlaba wonke ye-courier and logistics egxile ekuhlinzekeni ngezinsizakalo zokuthutha nezokuthutha zamaphakheji, impahla, nezinye izimpahla. Inikeza inhlobonhlobo yezinsizakalo, okuhlanganisa ukuthunyelwa kwemikhumbi okuqondile, ukuthunyelwa phansi komhlaba, ukuthunyelwa kwamanye amazwe, ukuthunyelwa kwempahla, kanye nezixazululo ze-logistics. Kwesinye isikhathi, kungenzeka ukuthi i-FedEx ayikwazi ukuletha iphakheji ngaphakathi komugqa wesikhathi olindelekile. Lokhu kubambezeleka kumakwe njengokukhishiwe kokuthunyelwa kwe-FedEx.
Kusho Ukuthini I-FedEx Shipment Exception?
A I-FedEx ehlukile yokuthunyelwa ibhekisela esehlakalweni esingalindelekile noma isimo esenzeka phakathi nenqubo yokulethwa, engase ibambezele ukufika kokuthunyelwa noma kubangele ukuthi kushintshwe umzila. Kusho nje ukuthi iphakheji yakho yokulethwa ibambezelekile okwesikhashana ekuhambeni ngenxa yezimo ezingenakugwema. Lokhu kungabandakanya izimo ezihlukahlukene, ezifana nokuthunyelwa komthwalo, inkinga yemoto yokulethwa, ukuthunyelwa kokuthunyelwa, noma ukubambezeleka ngenxa yezimo zezulu noma ezinye izici zangaphandle njengezinhlekelele zemvelo.
Uma ukuthunyelwa kokuthunyelwa kwenzeka okuhlukile, i-FedEx ngokuvamile ibuyekeza ulwazi lokulandelela. Lokhu kwazisa umamukeli mayelana nodaba futhi kunikeza idethi yokulethwa elinganiselwe.
Ungakugwema Kanjani Ukuthunyelwa Kwe-FedEx?
Yize kungenzeki ngaso sonke isikhathi ukugwema konke okuhlukile kokulethwa kwe-FedEx, kunezinyathelo ezimbalwa ongazithatha ukuze unciphise amathuba alokhu kwenzeka:
- Qinisekisa Ukunemba Kolwazi
Qiniseka ukuthi ikheli lokuthumela lilungile, okuhlanganisa igama lomamukeli, ikheli lomgwaqo, nekhodi ye-ZIP. Kufanele futhi uqinisekise ukuthi ilebula yokuthumela inamathiselwe ngokuvikelekile kuphakheji. Amabhakhodi kufanele afundeke kalula futhi amaphakheji kufanele alebulwe ngendlela efanele. Ukuhlola amaphakheji aphumayo izonciphisa kakhulu amaphutha ekusebenzeni kwakho kokulethwa.
- Khetha Izinto Zokupakisha Ezisezingeni Eliphezulu
Uma amaphakheji akho evuza noma ehlukana, azolimala kuze kube yilapho engabuyi khona. Kuba yisibopho sakho ukwenza isiqiniseko sokuthi amaphakheji akho okulethwa aphephile futhi asesimweni esihle. Khetha izinto zokupakisha eziqinile nezivikelayo ezingamelana nobunzima bokuthutha. Izinto ezintekenteke kufanele zigoqwe kahle futhi zifakwe ilebula, futhi amaphakheji kufanele agcwaliswe ngezinto ezanele zokupakisha vimbela ukunyakaza nokulimala ngesikhathi sokuthutha.
- Cabangela Indlela Yokuthumela Nomugqa Wesikhathi
The isikhathi samaholide noma isimo sezulu esibi kakhulu izimo zingathinta kakhulu izikhathi zokulethwa. Isibonelo, ukuhlela ukulethwa kwamaphakheji akho ngasekupheleni konyaka noma phakathi nemvula kungaholela ekulethweni okuhlukile. Kufanele ukhethe indlela yokuthunyelwa efanele ngokusekelwe kusayizi wephakheji, isisindo, nendawo okuyiwa kuyo. Ngenkathi ukhetha umugqa wesikhathi wokulethwa hlala ucabangela izici ezingabangela ukubambezeleka - izimo zezulu, amaholide, noma ezinye izici.
- Nikeza Iziyalezo Zokulethwa Ezinembile
Akuzona njalo izinkampani zokudiliva ezibangela okuhlukile kokulethwa. Ngezinye izikhathi, kuba amakhasimende. Uma ulwazi lokulethwa lungalungile, lungaholela ekulethweni okuhlulekile noma ukubambezeleka okude. Kuhlale kungcono ukuhlola kabili ulwazi lokulethwa. Nikeza imiyalelo enemininingwane yokulethwa, okuhlanganisa noma imaphi amakhodi esango noma ulwazi lokufinyelela olungase ludingekile ukuze umshayeli afinyelele indawo yokulethwa.
- Gada Inqubekelaphambili Yokuthunyelwa Kwempahla
Gcina umkhondo wenqubekelaphambili yephakheji usebenzisa i Uhlelo lokulandela umkhondo lwe-FedEx futhi uzilungiselele ukuthatha isinyathelo uma kukhona okuhlukile okwenzekayo. Okuhlukile kokulethwa akunayo inkinga uma uthola isaziso mayelana nenkinga kanye ne-ETA entsha. Uyasiqonda nesizathu esiqondile sokubambezeleka kokulethwa. Uma ulwazi lokulethwa lunganele, ungangena thintana nesevisi yamakhasimende futhi ubuyekeze ulwazi.
Imibuzo Evame Ukubuzwa Kokukhishiwe Kwe-FedEx
- Yini okufanele ngiyenze uma ukuthunyelwa kwami kwe-FedEx kunokuhlukile?
Uma ukuthunyelwa kwakho kwe-FedEx kunokuhlukile, kufanele uqaphe imininingwane yokulandelela eduze futhi uthinte i-FedEx noma umthumeli uma kudingeka. Ngokuya ngemvelo yokuhlukile, kungase kudingeke ukuthi uthathe izinyathelo ezengeziwe ukuze uqinisekise ukuthi iphakheji ilethwa ngempumelelo. - Yiziphi ezinye zezizathu ezijwayelekile zokungalethwa kwe-FedEx?
Izizathu ezivamile zokungalethwa kokulethwa kwe-FedEx zifaka ukubambezeleka okuhlobene nesimo sezulu, ulwazi lokuthumela olungalungile noma olungaphelele, ukubambezeleka kwamasiko okuthunyelwa kwamanye amazwe, kanye nezinkinga ngokuqukethwe kwephakheji noma ukupakisha. - Ukuthunyelwa kwe-FedEx okuhlukile kuvame ukuhlala isikhathi esingakanani?
Ubude besikhathi sokuthunyelwa kwe-FedEx okukhishiwe kungahluka kuye ngezimo ezithile. Kwezinye izimo, okuhlukile kungase kuxazululwe ngokushesha futhi kube nomthelela omncane kuwo wonke umugqa wesikhathi wokulethwa. Nokho, kwezinye izimo, okuhlukile kungase kudinge isinyathelo esengeziwe noma ukubambezeleka kokulethwa kwephakheji. - Ingabe noma yiluphi ulwazi lokulethwa olungalungile lungabangela okuhlukile kokuthunyelwa kwe-FedEx?
Yebo, ulwazi olungalungile lungabangela okuhlukile kokulethwa. Ngekheli lokuletha elingalungile, abashayeli bazohluleka ukuletha iphakheji yakho futhi ekugcineni, izomakwa ngesimo esihlukile. - Ingabe kufanele ngithinte i-FedEx ukuze ngilungise isimo sokukhipha impahla?
Yebo, ungakwazi ngokushesha ukubuyekeza ulwazi olulungile nabaphathi be-FedEx futhi bazoxazulula isimo sokungafani ngokushesha nje. - Ingabe i-FedEx izozama kabusha ngokuzenzakalelayo ukulethwa uma kukhona okuhlukile?
Ezimweni eziningi, i-FedEx izozama ngokuzenzakalelayo ukuletha iphakheji futhi uma kukhona okuhlukile. Nokho, uma okuhlukile kudinga isinyathelo esingeziwe engxenyeni yomamukeli, njengokuhlinzeka ngolwazi olwengeziwe noma ukuhlela ukulandwa, i-FedEx ingase ingazami futhi ukuletha kuze kube yilapho inkinga isixazululiwe. - Ngingakwazi ukulandelela isimo sokuthunyelwa kwami kwe-FedEx ngesikhathi sokuhlukile?
Yebo, ungakwazi ukulandelela isimo sokuthunyelwa kwakho kwe-FedEx ngesikhathi esithile ngokusebenzisa uhlelo lokulandelela lwe-FedEx. Lokhu kuzokunikeza ulwazi lwakamuva ngendawo yephakheji nesimo, kanye nanoma yikuphi okuhlukile kokulethwa okwenzeke. - Yini engingayenza ukuze nginciphise ubungozi bokukhishwa kwe-FedEx?
Ukuze unciphise ubungozi bokungalethwa kokulethwa kwe-FedEx, ungaqinisekisa ukuthi ulwazi lokuthumela lunembile, sebenzisa izinto zokupakisha ezifanele, ucabangele indlela yokuthumela nomugqa wesikhathi, unikeze imiyalelo enemininingwane yokulethwa, futhi ugade ukuqhubeka kokuthunyelwa eduze.
