Revolutionize Customer Communication with Zeo’s Direct Messaging Feature

Introduction:

In today’s fast-paced business world, effective communication with customers is more important than ever. With Zeo Route Planner‘s latest addition, the direct messaging feature, businesses can now communicate with their customers in a quick, convenient and efficient manner. This feature streamlines the communication process, making it easier for businesses to keep their customers informed and up-to-date.

How it Works:

A step-by-step guide on how to use the direct messaging feature:
Please ensure that the customer details are added for your stops- to know how to do that refer to this blog.
Go to the on-ride section in your zeo app and tap on the stacker icon for the customer’s stop who you want to message.
Click on send trip details to customer.
A dialogue box will pop up with customer details already present. If you haven’t added customer details yet, you have the option to input them here as well.
The message can be set default for all users and can be changed as per your requirement.
You can share your message on mail, whatsapp, messaging or any other platform you prefer.
Send messages to your customers, share live location with them and ensure deliveries are done on time with Zeo. Opt for a free trial today and start planning your routes better.